Refund Policy
Last updated: October 24, 2026
We want you to be happy with YourSiteWithAI. You can try the live demo and the free Starter plan before paying, so you know what you're getting.
Your first payment: 7-day refund
If you're not happy with your first paid plan, ask for a refund within 7 days of paying and we'll give you a full refund. Your account then returns to the free Starter plan.
Monthly renewals
- You can cancel a monthly Ko-fi payment at any time from your Ko-fi account. Your plan stays active until the end of the 30 days you've already paid for.
- Renewal payments are not refunded, except where the law requires it or where the next point applies.
Service problems
If the service was unavailable for a long time during your paid period, contact us. We'll refund the affected days or add free days to your plan, whichever you prefer.
Payments we can't match
If you paid but your plan didn't activate (for example, you forgot the reference code and paid with a different email), message us with your Ko-fi transaction details. We'll activate your plan or refund you in full.
How to ask for a refund
Message us through ko-fi.com/8bitzac with the email address on your account and your payment reference code (YSW-…), if you have it. Approved refunds go back to the original payment method through Ko-fi/PayPal, usually within 5–10 business days.
Not covered
We don't refund accounts that were closed for breaking our Terms of Service through fraud or abuse.