Refund Policy

Last updated: October 24, 2026

We want you to be happy with YourSiteWithAI. You can try the live demo and the free Starter plan before paying, so you know what you're getting.

Your first payment: 7-day refund

If you're not happy with your first paid plan, ask for a refund within 7 days of paying and we'll give you a full refund. Your account then returns to the free Starter plan.

Monthly renewals

Service problems

If the service was unavailable for a long time during your paid period, contact us. We'll refund the affected days or add free days to your plan, whichever you prefer.

Payments we can't match

If you paid but your plan didn't activate (for example, you forgot the reference code and paid with a different email), message us with your Ko-fi transaction details. We'll activate your plan or refund you in full.

How to ask for a refund

Message us through ko-fi.com/8bitzac with the email address on your account and your payment reference code (YSW-…), if you have it. Approved refunds go back to the original payment method through Ko-fi/PayPal, usually within 5–10 business days.

Not covered

We don't refund accounts that were closed for breaking our Terms of Service through fraud or abuse.